If repairs become necessary, we can visit your site on short notice or arrange to have your centrifuge picked up by our carrier for repair in our service centre. Please contact our Technical Support team, who are available during our normal business hours and Fridays up to 4pm. If you need a loaner during the repair period, that’s no problem. We can handle that for you.
We also check your refrigeration system for leaks in accordance with the provisions of German legislation for climate protection (ChemKlimaschutzV). All of our service technicians have suitable technical expertise and are certified in this regard.
Our advanced, automated high-bay warehouse enables the prompt provision of all available spares and wearing parts, and as a matter of course we supply only OEM-grade parts. We can deliver by express or courier service on request. We always prepare quotations and proposals for you based on fair prices, and we do not charge you for the preparation of a quotation or proposal. You are always free to accept or decline our quotations and proposals.
Return Declaration / Declaration of Decontamination